Choosing An Edition
Ask which version makes the most sense for the way you actually work.
Support
Need a hand, have a question, or want to talk it through?
If you are unsure which edition fits, need help with licensing, or want to ask something before buying, get in touch directly.
Contact
Talk to Blackbox directly.
Support is personal here. Whether it is a pre-sales question, help with the customer portal, artist links, EPK export, or post-purchase setup, you can reach out directly and get a clear answer.
info@blackboxrms.com
Use this address for edition guidance, licensing help, customer support, demo questions, updater help, artist-link questions, and EPK workflow questions.
If a browser or antivirus tool warns about a demo installer, contact support and we will help you verify the download safely.
Licensing Help
Get help with customer accounts, installer access, license retrieval, and updater questions.
Workflow Questions
Ask about artist links, EPK export, contract flow, portal sync, or how a feature fits your workflow.
Customer Support
Reach out if you need help after purchase or while getting set up.